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Store Policy

Online Store

 Business Days: Mon-Fri (excluding federal holidays)

Orders placed on weekends & holidays will begin processing the following business day.

The Wig Catalog values every purchased product, as we complete the expectation of its display and description.

Shipping Policy

Shipments to the purchaser's providing address include insurance and signature confirmation.

Please double check your providing address to ensure that shipment processes correctly.

Please ensure signature confirmation upon arrival is confirmed trustworthy.


Domestic Orders Delivered: 2-5 days

International Orders Delivered: 5-10 days

Shipping Rates

Domestic Orders: Free

International Orders: $50

*International custom charges are subjected to your location and your financial responsibilty.

Please contact your country's customs department for any concerns.

Tracking Your Order

After payment completion, you will receive a confirmation email providing the order number.


After order process completion, you will receive a second email distinguishing shipment details with a tracking number.

Orders Not Recieved

All orders are insured, including signature confirmation.

Under the event that you do not have possession of your order, please inform us via email: to begin a file claim with the Postal Service.

Refund|Exchange Policy

Due to the safety and integrity of our valued community, all sales are final.
The Wig Catalog aspires for our community to be entirely satisfied and safe with every purchase.
Wig Units are hygienic, orders exchanged/returned are unfortunately prohibited and non-refundable. 

As we take these restrictions seriously, unauthorized returns/exchanges will be denied and sent back.

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