Store Policy
Online Store
Business Days: Mon-Fri (excluding federal holidays)
Orders placed on weekends & holidays will begin processing the following business day.
The Wig Catalog values every purchased product, as we complete the expectation of its display and description.
Shipping Policy
Shipments to the customer's shipping address include insurance and signature confirmation.
Please double check your shipping address to prevent delays.
Please ensure signature confirmation upon arrival.
Domestic Orders Delivery Time: 2-5 days
International Orders Delivery Time: 5-10 days
Shipping Rates
Domestic Orders: Free
International Orders: $30
Tracking Your Order
After payment is completed, a confirmation email will be sent with the order number.
Once your order is processed, you will receive an email with shipment details including the tracking number.
Orders Not Recieved
In the event of a missing package, please email: thewigcatalog@gmail.com.
In your email, please be sure to provide the order and shipping details which will be used to file a claim with the Postal Service.
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Refund|Exchange Policy
Due to the customization of the wigs, all sales are final. Please be certain of your order before purchasing as there will be no exchanges or refunds permitted after shipping. Unauthorized returns/exchanges will be denied and returned to sender.
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​The Wig Catalog's inventory is sourced from tried and true vendors who provide high quality, genuine human hair. We care about the integrity of our product and work and ensure that each wig meets our high standard in quality and hygiene.